OUR RETURN POLICY
We have a hassle free return policy
We will be happy to refund or exchange any product purchased at our store that is returned within 30 days of purchase. This refund does not include delivery charges. Proof of purchase must be produced you can also show the order of confirmation or order dispatch email) and items returned must be returned in perfect condition in their original package.
Goods returned must be accompanied with a note of your details and also your order number.
If items received are posted back to our store, we will issue you a refund within 14 days of receiving the returned item.
Items returned within the 7 days cancellation rights
We will refund both the cost of the item delivery provided you cancelled your order within 7 days of receipt. To cancel your order with us, please call our customer service numbers or send us an email.
Please note that if after inspecting the item returned and the item does not meet up to a re-saleable condition, we will reserve our right to refuse to issue a refund or we may choose to deduct up to 20% off of the original price of the item.
Any items cancelled before it is delivered to you, we will give you a full refund. If the item has been dispatched, we will not issue a refund even if the item is returned unused.
We have the answers to all the questions you are asking. If you have any inquiries, feedback or suggestions, please contact us. You can always reach us on our contact numbers from Monday’s through Sundays.